Tree Removal Windsor ("we", "us") operates treeremovalwindsor.ca. This policy explains what personal information we collect, why, and what we do with it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Information you give us in a quote or contact form: name, phone number, email, address, and details about the work you want done.
- Photos you send us of trees or your property, used only to prepare your quote.
- Basic analytics data collected through Google Analytics: pages visited, device type, approximate location, and how you found the site. This data is aggregated and does not identify you personally.
How we use it
- To respond to your request, prepare quotes, schedule work, and invoice for completed jobs.
- To keep records of assessments and completed work, including documentation you may need for insurance claims.
- To understand how people use the site so we can improve it.
What we do not do
- We do not sell, rent, or trade your personal information to anyone.
- We do not send marketing emails or texts unless you ask for them.
- We do not share your information with third parties except service providers needed to run the business (for example our website host and analytics), or where the law requires it.
Cookies and analytics
This site uses Google Analytics, which sets cookies to measure site usage. You can block cookies in your browser settings, and the site will still work. See Google's privacy policy for how Google handles this data.
How long we keep it
Quote requests and job records are kept for seven years for accounting, warranty, and insurance documentation purposes, then deleted. Photos submitted for quotes that do not become jobs are deleted within one year.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are legally required to keep). Email quotes@treeremovalwindsor.ca and we will respond within 30 days.
Changes to this policy
If we change this policy, the updated version will be posted here with a new date at the top.
Contact
Tree Removal Windsor, Windsor, Ontario. quotes@treeremovalwindsor.ca.